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What does it mean if a product is back-ordered?

If the item you desire is not in stock, a message will appear at the top of the screen upon attempting to place the item in your shopping cart regarding the item's unavailability. You will not be able to purchase the item at that time and your shopping cart will remain empty. Most of our out-of-stock items are restocked again within 2-6 weeks.

Items that are back-ordered take longer to ship than in-stock items. You can expect these items to ship in 2-4 weeks after your order is placed. If your order contains both in-stock and back-ordered items, the entire order will be held until the back-ordered item is available again. If you have special timing issues and need the in-stock items shipped before the backordered items become available, then you may request a partial shipment by .

You will be notified if your order is backordered and being held from shipment within 48 hours of the time of you place your order. The notification will be emailed to the address entered in the 'Bill To' information.

If you have any questions about the status of your order, you can log onto your customer account or give us a call at 1-877-992-7827.

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