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> HELP OUT   > FAQS

How do No Sweat Customer Accounts Work?

When you setup an account with us, you establish a username and password that is associated with the shipping and billing information that you provide for your orders. On your next visit to No Sweat Apparel.com when you enter that username and password your shipping and billing addresses will be filled out already, leaving only your Credit Card or Check info for input. We suggest using a Login name that is very easy to remember. This way if you lose your password, all you have to do is supply us with your Login name and we will send your password to the e-mail you've provided in your account.

Checking Order Status / Modifying Your Account:

You can change or remove your account info at any time and not have to worry about your privacy.  If you are trying to access an existing account - enter your username and password and click the login button.  Once your're you're logged into your No Sweat Apparel Account you can check the status of your recent order or edit your Shipping & Billing info.  Unfortunately, orders placed before October 21st, 2004 can't have their order status checked in this manner.  If you need an order status check on an older order, please contact sales.

Have You Forgotten Your Login ID?

No problem.  You can lookup your login ID on the Account Login Page or at the beginning of the Checkout Process. Simply enter the email address associated with your account and you will be shown your Customer Account ID immediately.  If you need to retrieve your password, simply enter your Customer Account ID into the login input box and choose the option: "Please Email Me My Password."  The password for your account will be mailed to the address associated with your account. If you no longer have access to this email account contact us and we'll help you get access to your account!

No Sweat Newsletter Subscription:

When setting up your account, you have the option of subscribing to our monthly email newsletter.  This newsletter provides updates about new No Sweat products and sales promotions.  Your newsletter subscription is separate from your No Sweat customer account.   You can subscribe, unsubscribe or make modifications to your existing Newsletter account here:  No Sweat Newsletter.

 
Please Note:  This login is different from our No Sweat Participant Program Login.  If you are an affiliate who is trying to access a Participant account you should do so at the Participant Login, instead.


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