Do you only sell wholesale? Yes. Do you print & embroider in union shops? Yes. Print runs as small as 25? Yes. Do you sell blanks? Yes. Can I mix colors, sizes, styles & does that count towards my total volume for pricing purposes? Yes. Do you ship to Canada or other international destinations? Yes. Do you sell samples? Yes. Do you have organics? Yes. Do you always say yes? No.
Do you produce anything at factories overseas? No. Do you sell retail? No.Do I need a tax ID # to qualify for the non-profit discount? No. Will you ever make the Sweat sneaker again? That's a more complicated question.
How do I verify that No Sweat's apparel is union made?
You look for the union label. There's one in every No Sweat garment. If it's not union made we won't sell it.
How far in advance should I ask for a quote?
Depends on if it's in stock. In stock blanks can ship the next day. Printed, allow 1-2 weeks. But often inventory runs tight at union factories. If not in stock, typically 3-4 weeks. But more time doesn't hurt! And if you aren't the only decision maker in the process please allow enough time for that. Co-ops? You probably should start the process at least 3 months before you need the gear.
About 2 months before the holidays (especially in national election years) things tend to get crazy at union factories. Depending on item, it can take up to 2 months.
What's No Sweat's refund and return policy?
Goods will be as specified in our purchase order or you are entitled to a refund for any goods received that are not as specified. Unprinted garments may be returned for any reason but are subject to a 20% re-stocking fee. With custom printed garments you get a screen printer's proof to OK (or not) before garments are printed. If imprint isn't same as screen printers proof, goods may be returned for a refund. That's never happened in over 15 years, btw.
What type of file format does the artwork need to be in?
Illustrator print ready vector files (.ai or .eps) are ideal but most pdfs work fine. And we do have artists on hand that can convert almost anything or help you develop a design or logo for a nominal fee.
What types of discounts are available for non-profits? Do I need a tax ID #?
We aren't sticklers. Artists, screen printers, indy rockers all qualify. The NRA? Not so much. Standard discount is next volume column price. For instance, if you wanted 300 to 999 T-shirts (normally $5.60 for colored) you'd get the 1000s price, $4.95.
How do you keep your prices so low?
Hard work & low overhead. Not charging an extra premium for being virtuous. We do our best to make doing the right thing no sweat. For you. Us? We sweat buckets on occasion.
What's No Sweat's delivery/payment policy?
Typically, we take payment in full when order is placed. On very large orders we sometimes take 50% upon placing the order, balance to ship. Our delivery policy is to get it to you on schedule, barring force majeure.
What payment methods do you accept?
All major credit cards, checks & paypal. No bitcoins or barter. Most orders are paid in full when placed. Very large orders can be 50% when placed, balance to ship.
Simple. We don't sell or share your information (except name, phone # & shipping info for shipping purposes) with anyone. Ever
What is the difference between American made and US Union made?
Both are produced domestically. Unfortunately, many American garment producers are sweatshops. Often the workers are undocumented, underpaid and overworked. Only US union garments provide the certainty that workers are well paid and well treated.
How well paid?
Depending on the region, job & seniority, between $11 & $30 per hour. Plus health. Plus 401K. Plus paid holidays, including two weeks in July & two weeks around the holidays. What used to be an average American job. And, we hope, will be again!
Will you ever make the No Sweat sneaker again?
That's a somewhat complicated question. The simple answer is probably not.Type your paragraph here.